Kristen R. Moore


Kristen Moore.

Kristen R. Moore


Kristen R. Moore


Associate Dean for Equity and Inclusion
Office of Justice, Equity, Diversity and Inclusion
Associate Professor

Research Topics

Technical and Engineering Communication; Justice, Equity, Diversity and Inclusion in Higher Education

Biography Research Interests Teaching Latest News

Research Interests

Dr. Kristen R. Moore’s research focuses on strategies for intervening in mundane injustices, particularly within public-facing technical communication and equity and inclusion efforts in the academy.

book cover.

Her most recent co-authored book, Technical Communication After the Social Justice Turn: Building Coalitions for Action, provides the field of Technical Communication with foundational definitions of justice and oppression and theorizes coalitional work within three key concepts: power, privilege, and positionality. Moore, along with co-authors Dr. Rebecca Walton (Utah State) and Dr. Natasha Jones (Michigan State) propose a strategy for redressing inequity (the 4Rs), which includes four discrete steps: recognize, reveal, reject, and replace. As a heuristic, the 4Rs help bridge the gap between Recognizing injustice and oppression and Replacing the systems that uphold them. Currently Moore (along, with Jones and Walton) are conducting an empirical study to understand the ways members of the TC and STEM community engage with each of the 4Rs in their equity and inclusion work. Results from this study are forthcoming in Technical Communication and ASEE Conference Proceedings.

As the director of the Community-based User Experience Lab (the CUE Lab), Moore engages with projects that illumine the ways community members, particularly those from marginalized communities, experience the sociotechnical systems that dictate daily practices, constrain movement and decision-making, and enable change-making within local and regional contexts, including the local Buffalo area and the University at Buffalo and SUNY systems. Currently, Moore (along with graduate students Nicole Lowman and Kehinde Alonge), is studying attempts to address police brutality and overreach through Citizen Police Oversight Agencies. As sites of public technical communication, these organizations are examples of the ways that mundane injustices coalesce to enable structural oppression.  Results from this study are forthcoming in Equipping Technical Communicators for Social Justice Work: Theories, Methodologies, and Pedagogies and under review in a number of venues. 

Moore’s research engages a range of research methodologies, theories and topics. In addition to the 4Rs and policing studies, current project topics include:

a)  Teaching Technical and Engineering Communication with a focus on policy/regulatory writing and information/data design

b)  Engineering Justice, Equity, and Inclusion with a focus on building inclusive practices in the academy, including mentoring, hiring, and others.

c)  Politics of Citation Studies with a focus on the ways we can address inequities by broadening our citation practices in Technical Communication and Engineering Education.

Research Grants

S-STEM: JEDI Scholars Program. National Science Foundation. Rajan Batta, PI. Kristen R. Moore, Letitia Thomas, Harrison Kelly, Co-PIs. August 2022. $374,998 / $1,499,993


Books and Edited Collections

  • Walton, R., Moore, K. R., & Jones, N. (2019). Beyond the Social Justice Turn in Technical Communication: Building Coalitions for Action. Routledge. Association of Teachers of Technical Writing Series.
  • Moore, K. R. and Richards, D. (Eds). (2018). Posthuman Praxis in Technical Communication. Routledge.
  • **Chapter 5: Can Objects Be Moral Agents? Posthuman Praxis in Public Transportation, winner of the 2018 NCA Philosophy of Communication Distinguished Book Chapter Award**
  • Reviewed: Mary Clinkenbeard (2019) Posthuman Praxis in Technical Communication, Technical Communication Quarterly, 28:4, 422-425, DOI: 10.1080/10572252.2019.1613336

Peer-Reviewed Articles

  • Moore, K.R., Jones, N.N. & Walton, R. 2021. Contextualizing the 4Rs Heuristic with Participant Stories. Technical Communication. Technical Communication, 68(4).
  • Pinkert, L. & Moore, K. R. 2021. Programmatic Mapping as a Problem-Solving Tool for WPAs. Writing Program Administration Journal, (44(2), 62–83.
  • Pinkert, L. & Moore, K. R. Forthcoming Spring 2021. Programmatic Mapping as a Problem-Solving Tool for WPAs. Writing Program Administration Journal. 
  • Moore, K. R., Jones, N., Cundiff, B., & Heilig, L. (2017). Contested Sites of Health Risks: Using Wearable Technologies to Intervene in Racial Oppression. Communication Design Quarterly, 5(4). 
  • Moore, K. R. (August 2017). The Technical Communicator as Participant, Facilitator, and Designer in Public Engagement Projects. Technical Communication, 64(3), 237-253.
  • King, A. S., Moore, K. R., & Edlin, A. H. (2017). Drawing Strategies for Communication Planning: A Rationale and Exemplar of the Geometric Page Form ( GPF ) Approach. Communication Design Quarterly, 5(1), 70–79.
  • Jones, N. N., Moore, K. R., & Walton, R. (2016). Disrupting the Past to Disrupt the Future: An Antenarrative of Technical Communication. Technical Communication Quarterly, 25(4), 211–229.
    **Winner of the 2017 Nell Ann Pickett Award for Best Article in Technical Communication Quarterly.**
  • Moore, K. R. (2016). Public Engagement in Environmental Impact Studies: A Case Study of Professional Communication in Transportation Planning. IEEE Transactions on Professional Communication, 59(3), 245–260.
    **Winner of the 2017 Joenk Award for Best Article in IEEE Transactions on Professional Communication.**
  • Faris, M. J., & Moore, K. R. (2016). Emerging scholars and social media use : A pilot study of risk. Communication Design Quarterly, 4(2), 52–63.
  • Moore, K. R., & Elliott, T. J. (2016). From Participatory Design to a Listening Infrastructure: A Case of Urban Planning and Participation. Journal of Business and Technical Communication, 30(1), 59–84.
  • Sanchez, J. C., & Moore, K. R. (2015). Reappropriating public memory: Racism, resistance and erasure of the Confederate Defenders of Charleston Monument. Present Tense: A Journal of Rhetoric in Society, 5(2), 1–8.
  • Sullivan, P., & Moore, K. (2013). Time Talk: On Small Changes That Enact Infrastructural Mentoring for Undergraduate Women in Technical Fields. Journal of Technical Writing and Communication, 43(3), 333–354.
    **Winner of NCTE Award for Best Article in Theoretical Perspectives on Technical Communication, NCTE 2015**
  • Moore, K. (2013). Exposing the Hidden Relations: Storytelling, Pedagogy, and the Study of Policy. Journal of Technical Writing and Communication, 43(1), 63–78.
  • Moore, K., & Pflugfelder, E. H. (2010). On being bored and lost (in virtuality). Learning, Media and Technology, 35, 249–253.

Peer-Reviewed Invited Articles and Conference Proceedings

  • Cagle, L., Eble, M., Johnson, M., Johnson, N., Lane, L., Mckoy, T., Moore, K., Reynoso, E., Rose, E., Patterson, G., Sánchez, F., Simmons, M., Stone, E., Tham, J., Walton, R., October 2021. Participatory Coalition Building: Creating an Anti-Racist Scholarly Reviewing Practices Heuristic. In Proceedings of the 39th ACM International Conference on the Design of Communication (8 pp.).
  • Moore, K. R. Hargrove, W.*, Sanchez, F., & Johnson, N. August 2021. The Politics of Citation Practices in Engineering Education: A Citation Analysis of Intersectionality. American Society of Engineering Education, 2021.
  • **Winner of ASEE Best Diversity Paper** and **Winner of ERM Best Diversity Paper.**
  • Moore, K.R. & Cox, M.F. August 2021. Allies, Advocates, and Co-conspirators: A Critical Look at the Relationships Between white and Black women in Engineering Education. American Society of Engineering Education, 2021.
  • Moore, K. R., Wright, C., Stone, E.* and Pawley, A. August 2021. Visualizing Arguments to Scaffold Graduate Writing in Engineering Education. American Society of Engineering Education, 2021.
  • Moore, K.R., Jones, N.N. & Walton, R. August 2021. Redressing Inequities within our Margin of Maneuverability: A Narrative Inquiry Study. American Society of Engineering Education, 2021.
  • Rowley, E., Moore, K.R., & Kuryloski, L. June 2020. Extending the Role of the Library and Librarian: Integrating Alternative Information Literacy into the Engineering Curriculum. American Society of Engineering Education, Montreal, QB.
  • Rose, E. J., Edenfield, A., Walton, R., Gonzales, L., Shivers McNair, A., Zhvotovska, T., Jones, N., Garcia de Mueller, G., & Moore, K. (2018) Social Justice in UX: Centering Marginalized Populations. In Proceedings of the 36th ACM International Conference on the Design of Communication (p. 21). ACM.
  • Amidon, T. R., Arduser, L., Gouge, C., Hutchinson, L., Jones, J., Jones, N., Kennedy, K., Lipsey, T., Moore, K., Novotny, M., & Welhausen, C. A. (2017, August). Examining usability in the communication design of health wearables. In Proceedings of the 35th ACM International Conference on the Design of Communication (p. 38). ACM.
  • Simmons, M., Moore, K., & Sullivan, P. (2015). Mentoring Women Faculty in Technical Communication: Identifying Needs and the Emergence of Women in Technical Communication. Programmatic Perspectives, 7(2), 277–297.
  • Sullivan, P., Simmons, M., Moore, K., Meloncon, L., Potts, L., & Hall, B. (2015). Intentionally Recursive : A Participatory Model for Mentoring. Proceedings of the 33rd Annual International Conference on the Design of Communication, 1–10.

Book Chapters

  • Hannah, M., Moore, K. R.,Alonge, K.*, & Lowman, N.* Forthcoming. Legal Resource Mapping as a Methodology for Social Justice Research. In Aboka & Walton (Eds.), Equipping Technical Communicators for Social Justice Work: Theories, Methodologies, and Pedagogies
  • Moore, K. R. (2018). Black Feminist Epistemology as a Framework for Community-Based Teaching. In A. M. Haas & M. F. Eble (Eds.), Key Theoretical Frameworks: Teaching Technical Communication in the Twenty First Century. (p. 26). Logan, UT: Utah State University.
    **Winner of the CCCC Award Best Edited Collection in Technical Communication, 2020.**
  • Moore, K. R. (Forthcoming 2017). Place-based Methodology for Experience Architecture. In M. J. Salvo & L. Potts (Eds.), Rhetoric and Experience Architecture (p. 18 pp.). Parlor Press.
  • Moore, K., Meloncon, L., & Sullivan, P. (2017). Mentoring Women in Technical Communication: Building Safe Spaces through an Affective Mentoring Model. In H. Hassel & K. Cole (Eds.), Surviving Sexism in Academia: Strategies for Feminist Leadership (pp. 233–240). Routledge.
  • Simmons, W. M., Moore, K. R., & Sullivan, P. (2015). Tracing the uncertainties: Methodologies of a door closer. In N. Rivers & P. Lynch (Eds.), Thinking with Bruno Latour in Rhetoric and Composition (pp. 275–293). Carbondale, IL: Southern Illinois UP.
  • Adsanathnam, C., Alexander, P., Carsey, K., Dubisar, A., Fedeczko, W., Landrum, D., Lewiecki-Wilson, C., McKee, H., Moore, K., Patterson, G., & Polak, M. (2013). Going Multimodal: Programmatic, Curricular, and Classroom Change. In Multimodal Literacies and Emerging Genres (pp. 282–312). Pittsburgh, PA: University of Pittsburgh Press.