Students enrolled in online courses and programs at the University at Buffalo may submit a grievance to the New York State Department of Education only after completing the complaint process established by the University at Buffalo. Grievance procedures are located here:
Academic Grievance Policy and Procedures for Undergraduate Students
Academic Grievance Policy for Graduate Students
If a student is unable to resolve the complaint through the institutional process, they may contact the New York State Department of Education to file a complaint:
Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Albany, NY 12234
(518) 474-1551
IHEauthorize@nysed.gov