This course covers the basic service management functions of planning, organizing, leading, and controlling, as applied to project, team, knowledge, group/department and global settings. Discussion of the strengths and weaknesses of engineers as managers, and the engineering management challenges in the global economy will also be featured. Emphasis is placed on the integration of engineering technologies and management. Students will master the basic functions in engineering management, the roles and perspectives of engineering managers, and selected skills required to become effective engineering managers. 

This course covers the fundamentals of cost accounting, financial accounting, financial management, and marketing management in order to prepare service managers to meet future challenges in the marketplace. Business cases are used to discuss technologies for promoting service innovations, globalization of both service industries and labor markets, and the impact of these emerging market forces on service enterprises and managerial functions.

This course covers the production management related problems in manufacturing systems. It blends quantitative and qualitative material, theoretical and practical perspectives, and thus, bears relevance for academic as well as industrial pursuits. The introduction consists of the production and operations management strategy. The topics covered include simple forecasting methods, workforce planning, inventory control, production planning, materials requirements planning, operations scheduling, and project management. 

Familiarizes students with the application of statistical quality problem-solving methodologies used to characterize, leverage, and reduce process variability. This course emphasizes the application of sampling methodologies, sample size determination, hypothesis testing, analysis of variance, correlation, regression, measurement systems analysis, design and analysis of saturated experimental designs, design and analysis response surface experimental designs, and statistical process control.

This is a case-oriented course that discusses the role of the engineering manager as a strategic planner, policy maker, and problem solver. Seasoned industry experts are invited to share their on-the-job experience (including the challenges encountered) and knowledge of specific engineering management topics. The interactive sessions are intended to enhance the understanding of an engineer’s role as manager.

This course introduces students to technical communication practices and genres as they operate in different workplaces, focusing primarily on effective communications as well as information management required of engineers and engineering managers in industry, government, and business. Students master essential skills they need to select, organize, and design information, use easy-to-read language, write clearly and concisely, and adapt communication to peers, employers, clients, customers, and other audiences. The course also covers communication management that might be required in a technical leadership position in industry, government, and business in inter/cross-cultural and international technical communication contexts.