ISE Department Chair; Professor
342 Bell Hall
Phone: (716) 645-4712
Director of Administration
Financial management, personnel matters, administrative and space issues.
310 Bell Hall
Phone: (716) 645-2425
Geraldine (Deanie) Hedrick
Department Administrative Assistant
Purchasing, seminar and department announcements, and event planning
342 Bell Hall
Phone: (716) 645-4721
Coordinator, Communications and Student Life
Student advisement,program administration, social media/ website and marketing, event planning and staffing
301 Bell Hall
Phone: (716) 645-0945
Graduate Student Coordinator
Graduate student support, student appointments, CPT, event planning and staffing
315 Bell Hall
Coordinator, Student Recruitment and Academic Programs
Program Recruitment, course scheduling, and Engineering Management course support
307 Bell Hall
The ISE Advisory Board works with the department chair to provide guidance related to curriculum, research trends, and best practices in ISE and ISE education.
Patrick Abrami maintains total responsibility for an operations consulting practice, AMS, which includes information systems, performance improvement, and FTE benchmarking. In his 36 years with AMS he has participated in and managed projects at over 400 clients in 30 states. He served in positions of staff associate, senior staff associate, manager for the Southeast Massachusetts region, and regional director of both the Northern New England and Atlantic regions, prior to his becoming a partner. Mr. Abrami has much “grassroots” knowledge of hospital operations at the departmental level, which clients find extremely useful. Prior to AMS, he served as technical specialist in the Office of the Vice President of Academic Affairs at the University of Buffalo, as well as a part-time instructor in Operations Research in the Department of Industrial Engineering.
Mario Adams-Campos was born in the Texas Hill country in New Braunfels, TX, raised by his single mother, Yolanda Reyes, while his father Alejandro Campos counseled him as he entered the corporate world after graduating from college. He attended University at Buffalo, where he was awarded a Bachelor of Science in Industrial Engineering in 1985. Mario also attended Butler University in Indianapolis, earning a Master’s in Business Administration in 1991. Mario is married to Kelley, residing in Detroit MI area; they have 4 adult children.
Mario has had a 29-year-long career with Ford Motor Company, with his work experience ranging from automotive regulatory matters, engineering design & release, program management, export programs, to planning. He has held key positions during foreign assignments in Brazil and Germany, adding Portuguese, German, and Spanish to his skillsets. Mario has (2) patents with Ford Mo., with (2) more patents pending, and he has also authored (2) SAE papers. Mario’s other work experience includes Federal Mogul, Landis & Gyr, United Technologies, and Ultra Tool & Plastics.
In the military arena, Mario retired in 2012 after (22) years in the US Navy, with his active- and reserve-duties assignments ranging from Combined Joint Operations from the Sea/ Center of Excellence to his command of “Delta" Company, Cargo Handling Battalion Seven. Notably, Mario deployed to Iraq for two tours, 2004-05 and 2008-2009, and he graduated from the Naval War College in 2010 and was an honor graduate from the Navy Supply Corps School in 1996. His highest awards include the Defense Meritorious Service Medal, Army Meritorious Service Medal, and Navy Achievement Medal.
Mario has been active in Ford Motor’s Veterans Network Group and Hispanic Network Group, and he is also a member of the Society of Hispanic Professional Engineers. He has had leadership roles in the Veterans of Foreign Wars Post 1407 in Ferndale, MI and American Legion Post 232 in Dearborn Hts, MI; he is also an honorary member of the DAV Detroit Chapter 19. Mario recently became a certified Reserve Police Officer in Ferndale Police Dept, MI, graduating from Oakland Community College Reserve Police Academy in December 2019.
Linda Ng Boyle is Professor and Chair of the Industrial & Systems Engineering Department at the University of Washington, Seattle. She has a joint appointment in Civil & Environmental Engineering. Her BS degree is from the University of Buffalo and her MS and PhD are from the University of Washington. She is an associate editor for the journal Accident Analysis and Prevention and a recipient of the National Science Foundation Career Award. She is also one of the organizers for the International Symposium on Human Factors in Driving Assessment. Her area of expertise is in human factors and transportation safety, with a specific focus on quantifying user behavior and performance as they engage in technology while driving.
Sean Cunningham works for Intel Corporation in Santa Clara, California, where he leads a team of supply chain analysts and software developers responsible for delivering advanced analytics and supply chain management apps. He is a 1989 graduate of the UB ISE Department with a BS in Industrial Engineering. Sean has a PhD in Industrial Engineering and Operations Research and an MA in Statistics, both from UC Berkeley. He is currently editor-in-chief for the IEEE Transactions on Semiconductor Manufacturing. Sean lives on the San Francisco Peninsula with his wife and two athletic kids.
Patrick Dempsey is a Certified Professional Ergonomist from Venetia, PA. After 11 years in various roles at the Liberty Mutual Research Institute for Safety, including Director of Experimental Programs, Patrick G. Dempsey joined the Office of Mine Safety & Health Research of the National Institute for Occupational Safety and Health (NIOSH) in December 2007. He served previously as Team Leader of the Musculoskeletal Disorders Prevention Team, and as Senior Scientist (Detail) in the NIOSH Associate Director for Science Office (Washington, DC). He is currently Chief of the Workplace Health Branch of NIOSH’s Pittsburgh Mining Research Division. He has a B.S. degree in Industrial Engineering from the State University of New York at Buffalo (1990), and M.S. (1993) and Ph.D. (1996) degrees in Industrial Engineering from Texas Tech University. He is a Fellow of the Ergonomics Society (UK), a Certified Professional Ergonomist, and Editor-in-Chief of Applied Ergonomics.
David Frankenfield has spent the last eleven years improving the effectiveness of the healthcare industry. While majoring in industrial engineering and minoring in mathematics at UB, David participated in The Center for Industrial Effectiveness (TCIE) Student Six Sigma program. While practicing with TCIE David worked with a local medical device manufacturer where he focused on implementing six sigma and lean manufacturing principles. After leaving UB in 2006, David pursed his Master’s degree in industrial engineering at Purdue University where he was a member of the Healthcare Technical Assistance Program (HTAP). During his tenure as a HTAP consultant, David had the opportunity to work with hospital facilities to implement industrial engineering fundamentals and explore the use of RFID technology for the purpose of optimizing patient flow.
In 2007 David joined the United Healthcare team as a Six Sigma Consultant. In 2009 David transitioned from the six sigma arena and is accredited for creating some United Healthcare’s technical competencies to include United Healthcare’s industrial engineering competency and the Advanced Research and Analytics team that he currently resides over. David has worked on solutions in healthcare administration back office optimization, customer and provider service optimization, provider network optimization, payment integrity, and big data analytics. Throughout this journey David has had the opportunity to work with several global partners on both business process outsourcing (BPO) as well as knowledge process outsourcing (KPO) while pursuing the leading edge of the industry. David’s research interests include process optimization, multisource data fusion, process mining, and predictive analytics. His belief is that a complex healthcare system requires complex engineered solutions. David’s focus on creating innovation internally for United Healthcare as well as across the industry exemplifies the mission of helping people live healthier lives.
David currently resides in Denver, Colorado, with his wife Jeany, who he met at UB, and his two sons Trenton and Davin. David is also a veteran of the United States Marine Corps and enjoys coaching youth athletics.
Shri earned his Bachelor's degree in Mechanical Engineering from the University of Pune, India in 2003, and then a Master's degree in Industrial Engineering from the University at Buffalo in December 2006.
After graduating from UB, Shri worked as a Safety Engineer for 4+ years with Stryker Corporation, supporting operations at their divisions in Portage, Michigan and San Jose, California.
Shri joined Tesla, Inc. in Fremont, California, in 2011, where he has held several roles focused on operations support and program development. Currently, Shri leads a team of EHS professionals which supports Tesla's Sales, Service and Delivery operations across the Americas. Over 12+ years, Shri’s experience and contributions span employee engagement, education and training, equipment safety, information systems and data analytics and regulatory compliance.
Shri lives in the San Francisco Bay Area with his wife and 6-year old daughter.
Brian Kleiner is the Bogle Professor in the Department of Industrial and Systems Engineering at Virginia Tech. He directs the Myers-Lawson School of Construction and is interested in the socio-technical work systems issues to improve safety, health and performance.
Steven E. Little is the Director of the Emerson Innovation Center – Human Centered Design in Pittsburgh, Pennsylvania, where he leads the Corporate Innovation Center chartered with building competency in Human Centered Design across Emerson Electric Company. Emerson is a $24B global corporation with major business groups in Process Management, Industrial Automation, Climate Technologies, Network Power and Commercial & Residential Solutions. Steve began his career at General Electric Aerospace, and then joined MAYA Design holding positions as Director, Human Sciences Group and Managing Director of Relationships where he worked with clients including Merrill Lynch and Dun & Bradstreet. He was Vice President of Research at the architecture and engineering firm Astorino, and also Principal at CohesiveForce, LLC working with Johnson & Johnson as a client. He is a graduate of the UB ISE department with BS and MS degrees in Industrial Engineering.
Amanda Marchetti grew up in Western New York and attended the University at Buffalo obtaining a B.S. and M.S. in Industrial Engineering. Following graduation, Amanda worked as a Manufacturing Engineer for Northrop Grumman for five years. Amanda then took a position with Integer Holdings Corporation (formally Greatbatch Medical) as a Lean Facilitator. Amanda has held progressive roles from Lean Facilitator, Continuous Improvement Manager, Senior Manager of Lean and Supply Chain and most currently Senior Manager of Operations for the local medical implantable power source manufacturing plant located in Alden, NY. Amanda’s core experience and passion centers around operational excellence, lean manufacturing and building a culture of continuous improvement.
Larry is currently a Vice President at Advanced Manufacturing International (AMI). Larry’s role at AMI is to work with AMI partners and customers to develop digital products and workforce development solutions aimed at improving the business performance for small and medium manufacturers. Prior to joining AMI, Larry spent 26 years at Linde, formerly Praxair, in the industrial gas business. A chemical engineer by trade, Larry’s roles there included Corporate Fellow, Senior Director for Corporate Digital Strategy and Head of Praxair’s global digital innovation organization.
Frank is currently Head of Advanced Analytics for Linde.Digital. Linde is a leading global industrial gases and engineering company. The Advanced Analytics team blends data science with software development to create cutting edge decision support tools. Frank started his career with Linde in 2011 as a development specialist in the Business and Supply Chain Optimization group, part of the larger Research and Development organization. His focus was leading and developing technical solutions to improve efficiency and productivity across Linde’s business units. Frank has a BS in Industrial Engineering, MS in Production Systems and PhD in Operations Research all from the University at Buffalo’s ISE Department. He resides in Clarence, NY with his wife and daughter.
Mr. Myones is an Operating Executive and advisor to the ACON Investments PE firm in the Environmental Services, Waste Management, Industrial Services and related peripheral industry spaces, pursuing buy side investment and value creation opportunities. In addition, as President of Ridge Consultants LLC he serves as advisor to Waste & Environmental, and Industrial Services business enterprises providing strategic, commercial, financial, technical, operational and expert witness consulting services.
Mr. Myones also served as non-executive Board Member for Fenix Parts, Inc. (NASDAQ:FENX) and non-executiveBoard Member for Liberty Tire Recycling, LLC as well as an Operating Advisor for private equity firm Pegasus Capital Advisors, on its recycling & environmental services portfolio companies and related industry opportunities.
Prior to May 2015, he was employed at Covanta Energy Corporation (NYSE:CVA) for twenty-five plus years in P&L leadership roles and member of the Senior Executive team over the last fifteen years with roles as Chief Operating Officer, President - Covanta Americas, and Senior Vice President of Business. His senior tenure responsibilities at Covanta included all commercial aspects of the environmental services, merchant waste, power sales, and scrap metal revenue segments as well as global P&L and operations, market strategy & execution, business development, M&A, engineering, construction, R&D, supply chain & logistics, government affairs, asset management, and customer relations.
Covanta (formerly Ogden Corp.) had faced insolvency in 2001. Mr. Myones figured prominently in guiding the Company through bankruptcy, full-scale reorganization, and ultimate sale to Danielson Holdings Corp and emergence in 2004. The Company achieved significant growth of equity value, from $30M to 2.5B and 50% US market share, as well as relist on the NYSE over the subsequent seven-year period. He was a pivotal player on the senior management team to lead and create this growth through $2.7B of accretive acquisitions & integrations, greenfield business development & execution, asset management, new service offerings, continuous value chain improvements, operating cost efficiencies, and innovative capital projects to grow organically.
Mr. Myones started his career at IBM as Industrial Engineer for various computer related manufacturing processes. Mr. Myones earned an MBA from New York University-Stern School of Business, a B.S. in Industrial Engineering from University of Buffalo, and received a CPA license from the State of Maryland.
Robert Tom, MS ’90, MBA ’97, is Senior Director Product Engineering at Fisher-Price. Fisher-Price is a leading global manufacturer and marketer of children’s products.
Robert earned his BS from the General Motors Institute (now Kettering University). His industrial experience and achievements span across a number of diverse industries including automotive, medical products and consumer hardgoods.
Michael T. Ulbrich is an Independent Advisor and Consultant for Private, Public and Social Sector Strategy and Implementation to Achieve Growth and Impact. He is the past President of Buffalo Manufacturing Works, a non-profit engineering and applied research and development company that works with manufacturers to develop, commercialize, and implement leading-edge manufacturing technologies. Michael joined EWI following 10 years with J.P. Morgan Chase & Co in New York City and London, United Kingdom. He most recently served as the Vice President of J.P. Morgan Private Bank, Nordic Region. Prior to J.P. Morgan, Michael was at Walt Disney World & Co. in Orlando, Florida, working on operational planning, forecasting and productivity and process improvement projects. Michael received a BS in Industrial Engineering from Lehigh University. Michael also serves as an active member of Empire State Development’s Western New York Regional Economic Development Council (REDC) and Insyte Consulting’s board of directors.
John leads the North American electrical components engineering team of MAHLE supporting HVAC Business from business acquisition to series production. This includes developing specifications based on customer requirements and lessons learned, technically evaluating and selecting suppliers, and following their development activities through to product launch. Prior to Joining MAHLE in 2015, he worked for Delphi for over 20 years in various roles including Reliability Engineering Manager, Lean Engineering Manager, Validation Competency Leader, and Engineering Manager of Electrical Components. John’s specialties include new product development, product validation, statistical analyses, reliability engineering, quality systems, lean thinking, value stream mapping, A3 & 5 why problem solving, Six Sigma methodology, work content evaluation, training development & delivery, strategic analysis, situational leadership, procedure writing, and communication.
Principal in KPMG’s Advisory Practice. Worked in a variety of client service and business unit leadership roles where he was responsible for the business and financial performance of groups providing enterprise technology implementations, operations improvement, and outsourcing support to clients. Currently serving as an executive leadership coach to new Advisory partners and MDs. Holds an MBA from Rensselaer Polytechnic Institute.