Ordered 500g of tenderloin, sidedishes french fries and mashed potatoes, peppersauce and trufflesauce. French fries served after 40 minutes, 15-20 minutes after that the mashed potstoes were served. 15 minutes later we had to ask for our meat. Meat was served 5-7 minutes after we asked, but no sauce. Again we had to ask for the sauce. The meat, sauce and the french fries tasted good, but the mashed potatoes did not taste good and was by now cold. The presentation of the mashed potatoes was awful, like a splash on a flat plate. The service was also not impressive. Even if the meat was good, I would not recommend this place. There are so much better places in Bangkok for meat lovers, like El Gaucho. It's more costly, but their meat and service are outstanding.
The place was quite noisy and choatic. It was good for hanging out in a big group. You have to select cuts and grades of meat at butcher counter. Staffs did not help much. Portion was quite big - starting from 4xxg to more than 1kg. It took time for cooking, so steak was always the last served. However, quality and taste was great compared to the price. Try mango ice-cream, good one.
So disappointed since the first time I stepped inside the restaurant. If you would like to keep running this business to the upper level of customers, please do not hire uneducated staffs who could only deliver a service level like I am in "moo grata" restaurant. It is not that hard to smile and speak with a nice tone of voice. Last but not least, please train your staffs to not run around the restaurant like 5 years old kid. It is too much and I hope that the owner of Arno would consider my comment and improve the service.
Arrived on Thu night with no reservation but staff manage to get a table for two for us. Very crowded and everyone is running around like a bunch of sheep so it doesn't feel like relaxing at all but their service is great including in the super jam parking space. The food is ordinary Vs high price. I can have better taste somewhere else at cheaper price though.
- Bad service at the Butcher counter I am not impressed about how the staff talked to me and my friends.
- Very noisy.
- Improper management about the parking spot.
- It is not the kind of restuarant that you can spend time to taste your food and wine, It's more like grab-and-go restuarant.
-The waitress and waiter were nice and friendly.
- The food quality is average not beyond the expectation.
If you want to eat delicious beef steak in Bangkok, you must come Arno's.
Speciality dry aged beef restaurant provides you the best steaks.
Of course, another menu including appetizers and salads ...etc. are also very delicious!
The place is low but the price is high. Services from staffs were so so. In the dinning room the cieling is low and packed with all tables, then when food were served, the room was smelled and kinda smoky. The food was quite fast and the tases was OK.
meat quality might be excellent, service minded attitude seems to perform in opposite direction.
The staff member didn't put effort to give customer information or didn't even care to explain the different types of meat. probably, he thought that he was there just only to take note on how many grams customers need to for dry-aged meat. That kind of service minded attitude wouldn't be even provided by hawker stalls.