I checked in 5 times in this hotel.i keep coming back because of the awesome place to experience....the ambiance is quite and very relaxing... i'm impressed with the employee very friendly, excellent customer service and very helpful staff.i love the environment so relaxin near the beach all is green....the food is perfect and you cannot complain...
The place is good! Very impressive especially at the residence side. Nice pool, nice beach, but i think to maintain this they need good number of staff. I think the whole village is under manned. Had some uncool experiences but were covered up by the good ambiance. Need to employ more staffs to ensure the whole village is manintained. Rooms shoukd be assigned accordingly and must be available in due time...
The place was amazing! Great atmosphere, clean, well organized, the most friendly, highly skilled and service minded people around. The best experience was the music song by the Colombian girl! Wow, great voice, let her known that.
Beautiful hotel, lovely beach and nice pool. Our room was big, but kitchen was awful, it smelled really bad. In busy mornings we waited for coffee long time. Maybe coffeemachine could work at breakfast better? Wifi didn`t work well in our room but at lobby it was perfect.
We had lovely, sunny Holiday, thank You!
Thursday, october 14th 2017, we’ve been to the Oktoberfest at Al Hamra Residence and Village.
Coming to the food stall we were really surprised by the staff. They seemed like they were working at a big canteen, when they spread the food with their hands (and gloves) on the plates.
Our order wasn’t understood at all. They first got it, after we showed them on the menu what we wanted to order, even though they only had around 10 dishes.
Unfortunately, it was the worst food e...ver. The Nuremberg roast sausages (Nürnberger Rostbratwürstel) weren’t recognizable and tasted really bad. And it wasn’t just us noticing it. All guests around us found the sausages unenjoyable. If you have Nuremberg roast sausage on the menu, you should also have them.
Obazda was eatable, but it wasn’t real Obazda.
The cheese plate and ham and cheese plate were so tiny that they were definitely not worth the money. And the pretzel was just a small pretzels bar, that you could buy for 5 Dirham.
There was no one interested in constructive criticism. I was told by an employee, that the menu was developed in cooperation with a German expat. That person I’d really like to have a chat with.
I get, that you can’t cook everything the same as in Germany. But you can’t really do anything wrong with sausages. And chicken can easily be roasted on a spit and not made like Chicken Biriani.
This Oktoberfest was definitely a onetime thing.